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SummitFlux 180-Day Hassle-Free Return Policy


We believe in our products, and we want you to feel 100% confident using them in the backcountry. That’s why we offer a no-questions-asked, 180-day return policy—because gear should work for you, not the other way around.

How It Works

Tried it? No worries.

Whether you tested it in deep powder or just changed your mind, we’ve got you covered.

180 days to decide.

That’s six full months to ensure it’s the right fit for you.

Full refund or exchange.

Your choice—no hassle, no stress.

Easy returns.

Just send it back, and we’ll take care of the rest.

How to Start a Return

Email Us

at [email protected] with your order number.

Print the Label

We’ll send you a prepaid return label (if applicable).

Ship it back

and we’ll process your refund or exchange within 3-5 business days of receiving the item.

The Fine Print (Spoiler: It’s Flexible)


  • 180 days = No Questions Asked. If it’s been longer than 180 days, reach out anyway! We know some of you buy gear in the off-season and may not get a chance to test it right away. We’ll work with you to find a solution.
  • Refunds go back to your preferred method. If you need it refunded differently than the original payment method, just let us know—we’ll make it work.
  • Use your gear with confidence. We’d rather you take it out and truly put it to the test than worry about whether you can return it.
  • Help us improve. If something didn’t meet your expectations, we’d love to hear why. Your feedback helps us make even better gear.

                    

Your gear should help you explore, not stress you out. That’s why we stand behind everything we make.


Questions? Reach out at [email protected] or DM us on Instagram (@SummitFlux). We’re here to help!